tg345 Terms and Conditions – Pakistan Players' Complete Guide

Welcome to tg345. These Terms and Conditions form a legally binding agreement between you (the player) and tg345 (the "Platform," "we," "us," "our"). By creating an account, accessing games, placing bets or making a deposit on tg345, you confirm that you have read, understood and agree to be bound by these Terms in their entirety. If you do not agree, you must not use the tg345 platform.

These Terms apply to all products and services offered on tg345, including casino games, live dealer tables, fishing arcade games, jackpot slots, baccarat, card games and PSL betting markets. Supplementary terms for specific promotions or game categories may also apply and will be communicated clearly at the relevant point in the platform.

01Acceptance of Terms

By accessing or using any part of the tg345 platform, you agree to these Terms and Conditions, our Privacy Policy, and any additional rules or policies posted on the platform. These documents collectively form the entire agreement between you and tg345.

Acceptance is considered complete at the earliest of: (a) ticking the "I agree to Terms and Conditions" checkbox during registration; (b) logging into an existing tg345 account after these Terms have been updated; or (c) placing a bet or making a deposit on the platform.

tg345 reserves the right to update these Terms at any time. When material changes are made, registered players will be notified via the email address or mobile number on their account. Continued use of the platform following notification constitutes acceptance of the revised Terms.

02Eligibility

To register and use tg345, you must satisfy all of the following conditions at all times:

• You are at least 18 years of age. tg345 does not permit accounts for persons under 18 under any circumstances.
• You are accessing the platform from a jurisdiction where online gaming is not prohibited by applicable law. It is your sole responsibility to determine whether using tg345 is lawful in your location.
• You are acting in your own personal capacity and not as an agent, nominee or proxy for another person.
• You have not been previously excluded from tg345 or had your account closed for policy violations.
• You are not a current employee, contractor, or close family member of an employee or contractor of tg345 or its affiliated entities.
• You are not depositing funds that originate from criminal activity or acting on behalf of any third party for money laundering purposes.

tg345 may require age and identity verification at any time, including at registration, before first withdrawal, or when unusual account activity is detected. Providing false information during verification is grounds for immediate account suspension and forfeiture of any balance held.

03Account Registration and Management

Each player is permitted to hold one active account on tg345. Operating multiple accounts — whether under the same or different identities — is strictly prohibited. Where duplicate accounts are detected, tg345 reserves the right to close all associated accounts, void any pending bets, and return only the net deposit balance after deducting bonus funds.

When registering, you must provide accurate and complete information including your full legal name, valid Pakistani mobile number, and a valid email address where applicable. You are responsible for keeping this information current.

Your tg345 account credentials — username and password — are personal to you. You must not share them with any other person. tg345 will not be liable for any losses resulting from unauthorised access to your account due to your failure to protect your credentials.

• Use a strong, unique password that you do not use on other platforms.
• Enable any additional security features offered by tg345, such as two-factor authentication where available.
• Notify tg345 support immediately if you suspect unauthorised access to your account.
• Log out of your account when using a shared device.

tg345 reserves the right to suspend or close any account at its discretion, including where it suspects a breach of these Terms. Where an account is closed for reasons other than a player-initiated breach, any confirmed balance will be returned via the player's registered payment method.

04Deposits, Withdrawals and Payments

All transactions on tg345 are conducted in Pakistani Rupees (PKR). There are no currency conversions and no exchange rate charges applied by tg345. The following payment methods are accepted:

• Easypaisa — deposits and withdrawals, typically instant.
• JazzCash — deposits and withdrawals, typically instant.
• NayaPay — deposits and withdrawals, typically instant.
• SadaPay — deposits and withdrawals, typically instant.
• IBFT Bank Transfer — deposits and withdrawals, typically within two hours.
• Visa / Mastercard (bank-issued) — deposits; withdrawals subject to card issuer terms.

The minimum deposit is Rs 200. The minimum withdrawal is Rs 500. Maximum deposit and withdrawal limits are displayed in the cashier section of your account and may vary by payment method and account verification tier.

Withdrawals will only be processed to the same payment method used for deposits wherever possible. This is an anti-money-laundering requirement and is non-negotiable. tg345 does not accept third-party deposits — the name on the payment method must match the registered account name.

tg345 targets a withdrawal processing time of under ten minutes for mobile wallet transactions during standard operating hours. Larger withdrawal amounts, or accounts pending verification, may take longer. Players will be informed of any delay and given a reason.

05Bonuses and Promotions

tg345 offers bonuses, free bets, cashback promotions and loyalty rewards to eligible registered players. All promotions are subject to these general Terms and any specific terms published alongside the promotion itself. In the event of any conflict, the specific promotion terms take precedence.

General bonus rules that apply across all tg345 promotions unless otherwise stated:

• Wagering requirements: Bonus funds must be wagered a specified number of times (the "wagering requirement") before they or any winnings derived from them can be withdrawn. The applicable wagering requirement is stated on each promotion page.
• Time limits: All bonuses expire within the period stated on the promotion. Expired bonus funds are forfeited without compensation.
• Game contribution: Not all games contribute equally to wagering requirements. Slot games typically contribute 100%, while table games and live dealer games may contribute less. Specific contribution rates are listed per promotion.
• Maximum bet with active bonus: While bonus funds are active, the maximum bet per round or hand is Rs 2,000 unless otherwise stated. Bets placed above this limit during an active bonus may result in the bonus and any associated winnings being voided.
• One bonus at a time: Players may not hold two bonuses simultaneously unless explicitly permitted by the promotion terms.
• One bonus per player/household/device: Each promotional offer is limited to one claim per verified player identity, residential address, IP address, device and payment method.

tg345 reserves the right to withdraw or modify any promotion at any time. Bonuses obtained through misrepresentation, abuse of multiple accounts, or collusion will be voided and the account may be suspended.

06Games and Betting Rules

tg345 offers a catalogue of casino games, live dealer tables and sports betting markets. All game outcomes on RNG titles are determined by certified Random Number Generator systems that are independently tested and audited. Live dealer game outcomes depend on physical card dealing or other live procedures conducted under studio monitoring.

By placing a bet or participating in any game on tg345, you accept the specific rules of that game or market, which are accessible within the game or market interface. General rules applying to all tg345 games and betting markets:

• All bets, once confirmed, are final and cannot be reversed or amended by the player.
• Minimum and maximum bet limits are displayed before each bet is placed. tg345 reserves the right to adjust these limits at any time.
• In the event of a technical fault during a game round or live session, tg345 will attempt to resolve bets on the basis of available game data. Where a round cannot be determined, bets will be voided and stakes returned.
• tg345 reserves the right to void any bet placed in error, at incorrect odds due to a technical fault, or placed after a market should have been closed.
• Published Return to Player (RTP) figures are theoretical long-term averages calculated over millions of rounds. Individual session results will vary and are not guaranteed to reflect published RTP values.

For PSL and cricket betting specifically: markets are settled based on official PSL match results as confirmed by the Pakistan Cricket Board (PCB). Matches abandoned before a DLS result is achievable will result in main match result bets being voided. Side markets settled before abandonment will stand.

07Prohibited Conduct

The following activities are strictly prohibited on tg345. Engaging in any of them may result in immediate account suspension, forfeiture of balance and permanent ban from the platform:

• Multi-accounting: Operating more than one tg345 account under any identity.
• Bonus abuse: Exploiting promotions through multiple accounts, collusion with other players, using automated tools to meet wagering requirements, or any strategy designed to extract bonus value without genuine recreational play.
• Fraud and money laundering: Using tg345 to deposit, transfer or withdraw funds of criminal origin. tg345 is legally required to report suspicious transaction patterns to relevant authorities.
• Chargebacks: Initiating a payment dispute or chargeback with a payment provider after funds have been deposited and used on the platform. Any outstanding balance will be frozen pending resolution.
• Collusion: Coordinating with other players to manipulate game outcomes or exploit platform mechanics.
• Automated play: Using bots, scripts, AI tools or any automated system to place bets, interact with games or carry out any account function.
• System exploitation: Deliberately exploiting bugs, errors, or pricing mistakes in games or betting markets. tg345 reserves the right to reverse any bets placed at incorrect prices resulting from technical errors.
• Underage gambling: Registering or allowing another person under 18 to use your account.

tg345 employs automated monitoring systems that flag unusual account and betting patterns. Where prohibited conduct is confirmed, any balance accrued through that conduct will be forfeited regardless of the total amount involved.

08Responsible Gaming

tg345 is committed to providing a gaming environment that is enjoyable and sustainable. The platform provides a comprehensive set of responsible gaming tools that all registered players can access and activate from their account settings at any time:

• Deposit Limits: Set a maximum daily, weekly or monthly deposit amount. Limit reductions take effect immediately. Limit increases require a 24-hour cooling period before activation.
• Session Time Limits: Set a maximum session duration after which you will be logged out automatically.
• Loss Limits: Set a maximum loss amount per day, week or month across all tg345 products.
• Cooling-Off Period: Temporarily suspend access to your account for a period of your choosing (24 hours to 6 weeks). During this period you cannot deposit, place bets or access gaming features.
• Self-Exclusion: Permanently close your tg345 account. Self-exclusion requests are processed within 24 hours. Any confirmed real-money balance will be returned to your registered payment method. Self-excluded players will be removed from all marketing lists immediately.

If you believe your gaming has become problematic or is affecting your financial wellbeing, family relationships or daily function, please activate self-exclusion and seek support. tg345 support agents are trained to assist players who raise concerns about their gaming behaviour and will never pressure any player to continue using the platform.

09Privacy and Data

tg345 collects, processes and stores personal data in accordance with our Privacy Policy, which forms part of these Terms. By using tg345, you consent to the collection and processing of your personal data as described in that policy.

Personal data collected by tg345 includes but is not limited to: name, mobile number, payment method identifiers, device information, IP addresses, game and betting history, and communication records with support.

tg345 uses this data to: verify identity and age; process deposits and withdrawals; provide customer support; comply with anti-money-laundering obligations; personalise your experience; and communicate promotions to players who have not opted out.

tg345 does not sell personal data to third parties. Data may be shared with regulated third-party payment processors, identity verification services and where required by law. Full details are available in our Privacy Policy.

10Intellectual Property

All content on the tg345 platform — including but not limited to software, game interfaces, graphics, text, logos, marketing material, and the tg345 brand name — is the intellectual property of tg345 or its licensed content providers.

You are granted a limited, personal, non-transferable, non-exclusive licence to access and use the tg345 platform for your personal recreational purposes only. This licence does not permit you to: copy, reproduce, distribute or publicly display any platform content; reverse-engineer or attempt to extract source code from any part of the platform; create derivative works based on tg345 content; or use tg345's name or logo in any way not expressly authorised.

Unauthorised use of tg345 intellectual property may result in account termination and legal action.

11Limitation of Liability

tg345 provides its platform and services on an "as available" basis. While we make every reasonable effort to maintain continuous, error-free operation, we cannot guarantee that the platform will be uninterrupted, error-free or free from technical faults at all times.

To the fullest extent permitted by applicable law, tg345 excludes liability for:

• Losses arising from platform downtime, technical errors, communication failures or force majeure events.
• Losses arising from your failure to comply with these Terms, including forfeited bonuses or closed accounts resulting from policy violations.
• Losses arising from your use of the platform in a jurisdiction where such use is unlawful.
• Indirect, consequential, special or punitive damages of any kind.

tg345's total liability to any player in connection with any claim shall not exceed the net deposit amount held in the player's account at the time the claim arises.

Nothing in these Terms excludes liability for death or personal injury caused by tg345's negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded under applicable law.

12Changes to Terms and How to Contact Us

tg345 reserves the right to amend these Terms at any time. When changes are made, the "Last Updated" date at the top of this page will be revised. For material changes — those that meaningfully affect player rights or obligations — registered players will receive advance notification via the contact details on their account.

Your continued use of tg345 after any change to these Terms constitutes acceptance of the revised Terms. If you do not accept a change, you should stop using the platform and contact us to discuss your account options.

To contact tg345 for any matter relating to these Terms — including questions about specific clauses, disputes, or to request account closure — please reach us through the following channels:

• Email: support@tg345.click
• Live Chat: Available 24/7 from within your logged-in account
• Support Hours: 24 hours a day, 7 days a week, including Pakistani public holidays

For formal complaints, tg345 operates a documented complaint resolution process. Complaints submitted in writing to the email above will receive an acknowledgement within 24 hours and a substantive response within five business days. If you are not satisfied with the outcome, escalation options are described in the response.