At tg345, your personal information is handled with the same care as your money. This policy explains what we collect, why we collect it, how we keep it secure, and what rights you have over your own data.
tg345 takes the privacy of its players seriously. This Privacy Policy explains how tg345 — the online casino and sports betting platform accessible at tg345.click — collects, uses, stores, shares, and protects personal information provided by players and visitors in Pakistan and other permitted locations.
By registering an account, making a deposit, placing a bet, or otherwise using the tg345 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you disagree with any part of this policy, you should not use the tg345 platform.
This policy should be read alongside our Terms and Conditions, which govern the overall use of the tg345 platform, and our Responsible Gaming page, which covers how we protect player wellbeing.
tg345 operates as an online gaming and sports betting platform primarily serving Pakistani players. As a platform that processes financial transactions, verifies player identities and maintains gaming records, we collect a range of personal data in the ordinary course of our operation. This policy exists to be transparent about what that data is, why we need it, and how we protect it.
The information we hold is used entirely for the purpose of running a safe, compliant and enjoyable gaming experience. We are committed to the following principles in every decision we make about personal data:
The data we collect falls into three broad categories: information you provide directly, information generated by your use of the platform, and information received from third parties for verification purposes.
Information you provide directly:
Information generated by platform use:
Information from third parties:
tg345 uses the personal data it collects for the following purposes. Each purpose is tied to a legitimate operational need and is not expanded beyond what is described here.
| Purpose | Data Used | Why It's Necessary |
|---|---|---|
| Account registration & management | Name, mobile number, email, date of birth | To create and maintain your tg345 account and verify basic eligibility |
| Age & identity verification (KYC) | Name, DOB, CNIC/passport, KYC provider results | Legal obligation to confirm players are 18+ and to comply with anti-money-laundering rules |
| Payment processing | Payment method identifiers, transaction records | To process deposits, withdrawals and refunds accurately in PKR |
| Fraud & AML monitoring | Login history, IP, device data, transaction patterns | Legal obligation and platform security — to detect and prevent fraud, collusion and money laundering |
| Customer support | Account data, support communication history | To resolve queries accurately and maintain a record of interactions |
| Responsible gaming | Betting history, session data, limit settings | To honour limit requests, identify at-risk patterns and comply with responsible gaming obligations |
| Marketing communications | Mobile number, email, promotion history | To send promotions to players who have not opted out — opt-out available at any time |
| Platform improvement | Aggregated, anonymised usage data | To understand how features are used and improve the tg345 platform over time |
tg345 does not use personal data for automated decision-making that produces legal or similarly significant effects without human review.
tg345 processes personal data only where it has a valid legal basis for doing so. The primary legal bases we rely on are:
tg345 does not sell personal data to any third party. We do not share player information with advertisers, data brokers, or any organisation whose purpose is commercial exploitation of personal data. The parties we share data with are limited to those necessary for the operation of the platform:
All third parties with whom tg345 shares personal data are required to maintain appropriate security standards and are prohibited from using the data for any purpose beyond the specific service they provide to tg345.
tg345 applies a layered approach to data security that covers both technical infrastructure and internal processes. The following measures are in place to protect your personal data:
No online platform can guarantee absolute security against all possible threats. In the event of a data breach that poses a risk to player rights, tg345 will notify affected players promptly and take all reasonable steps to contain the breach and prevent recurrence.
tg345 uses cookies and similar tracking technologies on its platform. Cookies are small data files stored on your device that help the platform function correctly and allow us to understand how players use the site.
The cookies used by tg345 fall into the following categories:
You can manage cookie preferences via your browser settings. Note that disabling essential cookies will affect your ability to use the tg345 platform normally. For analytics and marketing cookies, you can opt out via your account settings or browser controls.
Every tg345 player has the following rights with respect to their personal data. To exercise any of these rights, contact us at support@tg345.click with the subject line "Data Rights Request" and your registered mobile number or account email.
Request a copy of all personal data tg345 holds about you. We will provide this within 30 days in a readable format.
Request correction of inaccurate personal data. Where data is factually incorrect, we will correct it promptly upon verification.
Request deletion of your personal data where it is no longer necessary for the purpose collected, subject to legal retention obligations that may prevent full deletion.
Request that tg345 restrict processing of your data to storage only while a dispute about its accuracy or use is being resolved.
Request your personal data in a structured, machine-readable format for transfer to another service where technically feasible.
Object to processing carried out on the basis of legitimate interests, including profiling for marketing purposes. Marketing opt-out takes effect immediately.
tg345 retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or for as long as required by applicable legal and regulatory obligations. The following general retention periods apply:
When the retention period for a category of data expires, that data is either securely deleted or irreversibly anonymised. Deletion is carried out in a way that makes recovery impossible.
tg345 reviews this Privacy Policy regularly and updates it when our practices change, when legal requirements change, or when we introduce new features that affect how personal data is handled. The "Last Updated" date at the top of this page reflects the most recent revision.
When material changes are made — those that meaningfully affect how your data is used or your rights regarding it — registered players will receive advance notification via the mobile number or email address on their account. For minor clarifications or formatting updates, the policy is updated silently with the date change noted.
Your continued use of tg345 after a policy update constitutes your acceptance of the revised terms. If you disagree with a material change, you should stop using the platform and contact us to discuss your options, including account closure and data deletion.
For any privacy-related question, concern or rights request, please contact the tg345 team through the following channels:
When you deposit money on any online platform, you are sharing financial information, identity data and behavioural patterns. For Pakistani players, this matters practically — Easypaisa and JazzCash mobile wallets are tied directly to your phone number, which is one of the most personally identifying pieces of information you can share. tg345 understands the weight of that trust.
The approach we have taken to privacy is not driven by legal compliance alone. It reflects a straightforward view that a platform built for Pakistani players has an obligation to treat those players with respect — and that respect includes being transparent about data, not monetising player information for third-party gain, and making it genuinely easy for any player to understand what tg345 knows about them and why.
When a player contacts our support team about a withdrawal delay, the agent they speak to can see the transaction records needed to resolve that query. They cannot see unrelated betting history, stored documents from a previous KYC check, or communications from other support sessions unless directly relevant. This is enforced at a technical level, not just through internal policy. The same principle applies across the platform: data access follows necessity, not convenience.
The responsible gaming data that tg345 collects — session durations, betting frequency, deposit patterns — is used to protect players, not to encourage more spending. Where our monitoring systems identify patterns consistent with problematic gambling behaviour, support teams are notified to reach out proactively. This data is never used to identify periods of vulnerability and send targeted promotions. That would be a fundamental misuse of information that players trusted us with in a very different context.
If you ever have a question about anything in this Privacy Policy — whether it is a specific clause, a question about what data we hold, or a concern about how something was handled — please contact us. The privacy policy is a document, but the commitment it describes belongs to the people who work at tg345, and we stand behind it.
tg345 does not have and will never have a commercial arrangement to sell player data to third parties. Your name, mobile number, wallet details and gaming history belong to you — not to advertisers or data brokers.
Every connection between your device and tg345 is TLS-encrypted. Sensitive data stored in our systems — including identity documents and payment identifiers — is encrypted at rest. Even in the unlikely event of a server breach, your data is not readable without the encryption keys.
Access, rectification, erasure, portability, restriction and objection rights are not aspirational — tg345 has processes in place to action each of them. Requests are acknowledged within 48 hours and completed within 30 days.
tg345 collects only the data it genuinely needs. We do not gather speculative data in case it might be useful later. Every data field we request has a specific purpose described in this Privacy Policy.
Internal access to player data at tg345 is controlled by role-based access permissions. Support agents, finance teams and technical staff see only the data their specific function requires. No one has unrestricted access to the full player dataset.
In the event of a data breach that poses a meaningful risk to player privacy, tg345 commits to notifying affected players promptly — not weeks later when the story has already broken publicly. Transparency during a breach is part of our commitment to players.
tg345 protects your data the same way it protects your money — seriously and transparently. Register in two minutes and start playing with full PKR deposits via Easypaisa or JazzCash.
Create Free Account Sign InThis Privacy Policy should be read alongside our Terms and Conditions and Responsible Gaming page. Players must be 18 or older to register.
For privacy questions, data rights requests or concerns about how your information has been handled, email support@tg345.click or use live chat 24/7 from within your tg345 account.